How to Successfully Connect Your DoorDash Account to the OrderOut Dashboard for Seamless Order Management
Are you looking to connect your DoorDash account to the OrderOut dashboard for efficient order tracking and management? Follow this comprehensive, step-by-step guide to ensure a smooth and successful integration process.
Step 1: Log into the OrderOut Dashboard
Start by visiting dashboard.orderout.co/start and click Sign Up.
Step 2: Search and Select Your Business Name
Once logged in, search for your business name in the search bar and select it from the list of results. This ensures the integration process is associated with the correct store.
Step 3: Add Your Account Details
On the ‘Add Your Account Details’ page, you’ll be required to fill in the following information:
- Verify that your store’s address is correct.
- Provide these additional details:
- Email Address
- Full Name
- Store Phone Number
- Owner Phone Number
Double-check all the entered information to ensure accuracy before proceeding.
Step 4: Navigate to the Setup & Onboarding Page
After completing the account details, you’ll be redirected to the ‘Setup & Onboarding’ page. Here, you can:
- Connect your POS (Point of Sale) system.
- Integrate your printers.
- Link your delivery platforms, such as DoorDash.
You can see which page is open by referring to the highlighted page on the left-hand menu.
Step 5: Connect Your POS System
To synchronize your orders and menu with your Point of Sale system:
- Click the button next to ‘Connect Your Point of Sale’ on the Setup & Onboarding page.
- Select your POS provider and log in using your credentials.
- After logging in, click the ‘Yes, Connect’ button to finalize the connection.
This ensures seamless integration between your POS system and the OrderOut platform.
Step 6: Connect Your Printers
To configure your printers for order receipt printing:
- Log into Your POS Device: Open the OrderOut app on your POS device.
- Access Printer Settings: In the app, navigate to the ‘Printer Settings’ menu.
- Select and Save Your Printers: Choose the printers you want to use with OrderOut and click ‘Save Settings’ to confirm.
Your printers will now be ready to print receipts for all orders processed through OrderOut.
Step 7: Connect Your Delivery Platforms
OrderOut makes it easy to integrate with delivery platforms like DoorDash. Follow these instructions based on your situation:
If You Already Have a DoorDash Account:
- On the ‘Setup & Onboarding’ page, click ‘Start’ next to ‘Connect Your Delivery Services’, or go to the ‘Integrations’ page on the left-hand menu.
- Click the ‘Connect’ button next to DoorDash.
- Confirm the connection by pressing ‘Yes’ when prompted. This allows OrderOut to override any existing DoorDash integrations.
- Enter your DoorDash email and password to log in.
- Select the restaurant location you want to connect to OrderOut. DoorDash will automatically ingest a menu for the selected location.
- Once you see the ‘Connection Successful!’ popup, toggle the red switch to green to activate the integration.
If You Don’t Have a DoorDash Account:
- On the ‘Setup & Onboarding’ page, click the ‘New to DoorDash? Sign Up Now!’ button.
- Follow the prompts to create a DoorDash account and complete the integration process.
Step 8: Verify Your Connection
After completing the integration, your DoorDash status will initially display as ‘Waiting for an Order.’ This means the integration is active but not live. Once you receive your first order, the status will change to ‘Live.’
Step 9: View and Manage Your Menu
To ensure your menu is accurate and up to date on DoorDash:
- Go to the ‘Menu’ page on the left-hand menu of the OrderOut dashboard.
- Click ‘Edit Menu’ to review and make changes to your menu items.
You can add images, descriptions, and prices to optimize your menu for customers.
Other Commonly Asked Question
Need Assistance? Contact Us for Support
If you encounter any issues during the integration process or need further assistance, our support team is here to help. Visit our Contact Us page to get in touch. Whether it’s troubleshooting, setup guidance, or general questions, our team is dedicated to providing you with the support you need for a seamless experience. Don’t hesitate to reach out!
By following this guide, you can easily connect your DoorDash account to the OrderOut dashboard, ensuring streamlined order management, accurate menu synchronization, and efficient delivery integration. Optimize your setup today to provide the best possible experience for your customers!