# Troubleshooting Missing Modifier Groups in OrderOut

**URL:** <https://community.orderout.co/t/troubleshooting-missing-modifier-groups-in-orderout/82>\
**Category:** Support\
**Created:** [January 28, 2024, 6:15pm UTC](https://community.orderout.co/t/troubleshooting-missing-modifier-groups-in-orderout/82 "2024-01-28T18:15:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bagelbox46](https://sea1.discourse-cdn.com/flex019/user_avatar/community.orderout.co/bagelbox46/32/40_2.png) [@bagelbox46](https://community.orderout.co/u/bagelbox46)\
**Post date:** [January 28, 2024, 6:15pm UTC](https://community.orderout.co/t/troubleshooting-missing-modifier-groups-in-orderout/82/1 "2024-01-28T18:15:07Z")

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I created a modifier called EXTRA but I don’t see it listed under existing modifiers. How can I fix this?

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**Author:** ![bryan.orderout](https://sea1.discourse-cdn.com/flex019/user_avatar/community.orderout.co/bryan.orderout/32/214_2.png) [@bryan.orderout](https://community.orderout.co/u/bryan.orderout)\
**Post date:** [January 29, 2024, 5:52pm UTC](https://community.orderout.co/t/troubleshooting-missing-modifier-groups-in-orderout/82/2 "2024-01-29T17:52:44Z")

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Hello bagelbox46!

If you’ve created a modifier group and it’s not appearing in the list of existing modifiers, it might be due to a few possible reasons. Here’s a step-by-step guide to help you troubleshoot and ensure your modifier appears correctly:

1. **Ensure Modifier is Saved Correctly** :

- After creating a new modifier group, make sure you clicked “Save” before exiting. Sometimes if changes aren’t saved, they may not reflect in the list.

1. **Check Menu Publish Status** :

- Modifiers may not appear live until you’ve clicked “Publish Menu” on the OrderOut Dashboard. Make sure to publish the menu changes to finalize and apply them across all items.

1. **Revisit the Modifier Group Setup** :

- Navigate back to the **Menus** section on the OrderOut Dashboard.
- Locate the item or category where you wanted to add the “EXTRA” modifier and check if it’s visible there.
- Try re-adding the modifier group by selecting **“Add Modifier Group”** and then choosing from existing options.

1. **Confirm You’re in the Correct Category/Section** :

- Occasionally, modifier groups may be saved under specific menu sections or categories. Double-check that you’re viewing the right category where the modifier was intended to appear.

1. **Refresh the Dashboard** :

- If you’ve made multiple changes and still don’t see the modifier, try refreshing your dashboard or logging out and back in. Sometimes updates may not display immediately due to browser caching.

**You can refer to this post as well:**

> [@How to Add and Manage Modifier Groups on Your OrderOut Dashboard](https://community.orderout.co/t/how-to-add-and-manage-modifier-groups-on-your-orderout-dashboard/85):
>
> I want to add a new modifier group to my lunch items. How can I do that?

If you’ve followed these steps and still encounter issues, please contact our support team at [support@orderout.co](mailto:support@orderout.co). We’ll be happy to look further into it and ensure everything is set up correctly for you!

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