Why did my Grubhub store get paused?

My store on Grubhub was paused for no reason. Why?

Grubhub tablets must be turned off. Restaurants are not allowed to have their tablets turned on while the OrderOut integration is active. If Grubhub notices orders being confirmed by a tablet, the location will be paused. There are no exceptions to this rule.

It is recommended to turn off the tablet the night before integration. Leaving the tablet on will not cause any issues during integration, but if a merchant uses the tablet to confirm orders, Grubhub will pause the location. Therefore, it is advised to instruct the merchants to shut off the tablet the night before.