My Payment Card on File Has Expired – How Do I Update My Payment Method on OrderOut?

Support
1

The card I originally used for my OrderOut subscription has expired, and I need to update my payment method to avoid any service interruptions. Could someone guide me on how to change the card details on my account? I’d appreciate clear instructions on where to find the billing section and how to add my new card so that my subscription stays active without any issues.

2

How to Update or Change Your Payment Method on OrderOut

If the payment card on file has expired or you simply want to use a different card, you can easily update your payment method in your OrderOut account. Keeping your payment information current helps prevent interruptions to your subscription and ensures seamless access to OrderOut’s services. Here’s a step-by-step guide to updating your payment method.

Step-by-Step Guide to Changing Your Payment Method on OrderOut

  1. Log in to Your OrderOut Account
  • Start by going to the OrderOut Dashboard and logging in with your account credentials. Be sure to log in with administrative access, as only account administrators can make changes to payment information.
  1. Go to the Billing Section
  • Once you’re logged in, navigate to the Billing section to the left of the dashboard. This area contains all your subscription and payment details.

orderout-dashboard-billing
orderout-dashboard-billing149×103 3.45 KB

  1. Select ‘Change Payment Method’
  • In the Billing section, look for the option labeled Change Payment Method. Click on this option to open the payment details page where you can enter a new card.

orderout-dashboard-change-payment-method

  1. Enter Your New Payment Information
  • Provide the new card details, including the card number, expiration date, and CVV code. Make sure all information is entered correctly to avoid any payment issues.

orderout-dashboard-card-details
orderout-dashboard-card-details535×433 20.6 KB

  1. Save Changes
  • After entering your new payment information, click Submit to update your account. The new card will now be on file for future subscription renewals and charges.

Tips for Managing Payment Information on OrderOut

  • Set a Reminder for Expiration Dates: To avoid having to change payment methods unexpectedly, keep track of your card’s expiration date and update it ahead of time.

  • Keep Contact Information Up-to-Date: Make sure your email address on file is current so you receive notifications about any payment issues or upcoming renewals.

  • Contact Support for Assistance: If you encounter any issues while updating your payment method, reach out to OrderOut support for help.

Why Keeping Payment Information Current Matters

Having an up-to-date payment method on file ensures uninterrupted access to OrderOut’s services and prevents disruptions in your restaurant’s order processing. By regularly checking and updating your billing information, you can avoid any unexpected service interruptions or missed payments.

Not a Member Yet?

If you’re not a member yet, you can sign up for FREE by visiting our website at OrderOut.co to start receiving your Uber Eats, DoorDash, and Grubhub orders directly in your POS system!

Get started by downloading our application on your Clover POS.