I was wondering if it’s possible to configure OrderOut to send different menu items or categories to specific printers within my setup. For example, can food orders go to a kitchen printer while drink orders are routed to a bar printer? If this is possible, could you please confirm how it works and provide guidance on setting it up?
Unfortunately, in OrderOut, it is not currently possible to send different items (such as food and drinks) to separate printers. All items are routed to the printers you’ve set up and assigned within the system. However, you can ensure that your printers are properly configured for smooth operation. Here’s how you can check and manage your printer settings:
- Verify Printer Connections in Your POS
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Open your POS system and navigate to the “Printers” app.
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Ensure that all the printers you need are “Online” and in the section titled “Order Printers”.
- Check Printer Settings in OrderOut
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Go to the OrderOut app and select the “Printer Settings” option.
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Verify that all your printers are listed with a check mark next to them
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Press “Save Changes” at the bottom of the screen to fully connect.
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Make sure each printer is online and functioning correctly.
By ensuring that your printers are properly configured in both your POS system and the OrderOut app, you can avoid printing issues and streamline your order workflow.
Although OrderOut currently does not support item-specific printer routing, this setup ensures that all assigned printers are receiving orders seamlessly. If you require more advanced routing features, consider reaching out to OrderOut support for potential updates or alternative solutions.