I’ve noticed that the customer’s name isn’t showing up on the printed receipts, which makes it a bit challenging to identify orders quickly. Is there a setting I need to adjust, or could this be a technical issue with OrderOut’s integration? Any guidance on how to ensure that customer names appear on all receipts would be really helpful!
Hi james85!
To ensure that customer names appear on receipts in your Clover POS, follow these steps:
- Go to your Clover POS.
- Open the ‘Setup’ app.
- Select ‘Order Receipts’.
- Ensure ‘Order Note’ is selected.
This setup should allow customer names to display on printed receipts, helping you quickly identify orders and reduce confusion. If issues persist, please reach out to our support team at support@orderout.co for additional help.
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