I am unable to see the menu that should be imported from my Clover POS. It isn’t showing up at all after connecting. What should I do?
Hi kraftvermicelli!
OrderOut does not directly import your Clover POS menu. Instead, we retrieve the menu that’s already set up on the delivery platforms, like Uber Eats. This means we rely on the menu you’ve created and uploaded on Uber Eats, which is then reflected in your OrderOut dashboard for editing and management.
If you’re seeing issues with your menu display, please log into your OrderOut dashboard, navigate to the ‘Menus’ section, and ensure the Uber Eats menu is selected and active.
Benefits of Using OrderOut Over Clover Direct:
Using OrderOut provides the flexibility to maintain a unique menu separate from your in-store menu. This allows you to adjust prices specifically for delivery orders to account for commission fees from platforms like Uber Eats. With Clover Direct, your in-store menu is directly mirrored on delivery platforms, preventing these adjustments.
If you still experience issues or need assistance, please contact our support team.
Not a Member Yet?
If you’re not a member yet, you can sign up for FREE by visiting our website at OrderOut.co to start receiving your Uber Eats, DoorDash, and Grubhub orders directly in your POS system!
Get started by downloading our application on your Clover POS.