Does Orderout Inventory Sync Automatically with Square Sales, or Is Manual Updating Required?

Sales
1

I want to clarify whether the Orderout inventory system updates automatically based on sales processed through Square. For instance, if an item sells out on Square and the inventory reflects zero (0) units remaining, will Orderout automatically mark it as “Sold Out”? Or do I need to manually update and mark items as “Sold Out” on an hourly or daily basis?

2

Currently, OrderOut does not automatically sync inventory updates from Square POS, which means that when an item sells out on Square, it will not automatically be marked as “Sold Out” in OrderOut. To keep your menu accurate and ensure a seamless customer experience, you will need to manually update sold-out items throughout the day.

How to Manually Mark an Item as Sold Out on Orderout

To update your menu and mark an item as sold out, please follow these simple steps:

  1. Log into Your Orderout Dashboard
  1. Navigate to Your Menu
  • Click on the Menu section on the left-hand side.
  1. Edit Your Menu
  • Select Edit Menu to make changes.
  1. Choose the Item
  • Locate the specific item within one of your menu categories that you need to mark as sold out.
  1. Mark as Sold Out
  • Scroll down until you find the “Sold Out” option and select it.
  1. Publish Your Changes
  • Click Publish Menu to update your live menu and reflect the changes for customers.