OrderOut Integration Testing Issues: “Send Test Order” Disabled and Delivery Partner Showing as “Unknown”

Support
1

Hello OrderOut Team,

I recently created an account and restaurant through the OrderOut Developer Dashboard and began testing the POS integration. However, I encountered the following issues:

  1. The “Send Test Order” button is disabled, which prevents me from generating and testing sample orders.
  2. The Delivery Partner Name is displayed as “Unknown” instead of showing the correct delivery provider.

Could you please explain what may be causing these issues and provide guidance on how to resolve them?

Thank you.

2

Hi there,

We noticed you created several accounts via the API.
To continue, a mandatory introductory call must take place. There are some requirements we’d like to go over with you.
Please schedule a call here.