Wix order becomes open order in clover pos

Whenever online order is placed via wix, it creates an open order in clover pos instead of a completed transaction.

Hi saffronscoopsnbites!

Can you please send a picture to bryan@orderout.co?

Thank you!

emailed this morning!

Hi saffronscoopsnbites!

Received with thanks. I’m taking a look.

Hi Bryan,
Any update on this issue? Wix orders are still being received as open orders on clover.

Hi saffronscoopsnbites,

This issue has been escalated to our developers. I will have an update for you soon. Thank you for your patience!