I have a custom POS system and registered a webhookend point. I can see Uber Eats orders in my dashboard but they are not being forwarded to my webhook. I need you to connect my restaurant to my POS webhook so orders flow through automatically. Please advise what configuration is needed to enable this.
Hi tastegreekfood,
For custom POS integrations, this type of setup is handled by the OrderOut Strategic Partnerships team. They specialize in webhook configurations and custom POS integrations to ensure Uber Eats, DoorDash, and Grubhub orders flow properly from OrderOut to your POS system.
Please schedule a call with the Strategic Partnerships team using the link below so they can review your setup and help get everything configured correctly:
https://calendly.com/d/cq9m-bxn-jjg/partnership-intro-call
They will be able to guide you through the configuration needed so your orders can be forwarded to your webhook automatically.