How to Fix Wix Integration Showing as 'Off' in the Dashboard

Support
1

My Wix integration shows as ‘off’ and ‘Integration off.’ How can I fix this?

2

Hi italopizzaandkosherk!

It looks like your Wix integration may not be fully set up for direct ordering. When I accessed your site, the ‘Order Online’ link redirects to a Clover ordering page rather than allowing customers to order directly within your Wix site. To enable a seamless integration, please ensure the following steps are completed:

  1. Direct Online Ordering: Make sure that your Wix site is set up to accept orders directly on the site itself, rather than redirecting to an external ordering page like Clover.
  2. Integration Settings: Check that the integration settings in your OrderOut dashboard list Wix as active. If it still shows as ‘off,’ try refreshing the connection or contacting Wix support to verify that the integration is properly linked.

For further assistance, you may need to contact our support team to verify that everything is configured correctly on our end. Once these steps are complete, your Wix integration should show as active and allow customers to place orders directly on your site.

Not a Member Yet?

If you’re not a member yet, you can sign up for FREE by visiting our website at OrderOut.co to start receiving your Uber Eats, DoorDash, and Grubhub orders directly in your POS system!

Get started by downloading our application on your Clover POS.