Why Can’t I Access or Edit My Menu on the Grubhub Merchant Portal After Connecting with OrderOut?

Onboarding
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Hello! I recently connected my Grubhub account with OrderOut to streamline my menu management. However, after the integration, I lost access to my menu on the Grubhub merchant portal and can’t seem to make any updates there anymore. Is there a reason for this change? I want to make sure I’m updating my menu correctly and keeping everything synced. Could someone explain how to manage my Grubhub menu with OrderOut? Any guidance would be much appreciated. Thank you!

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Why Can’t I Edit My Menu on the Grubhub Merchant Portal Anymore?

When you connect your Grubhub account with OrderOut, your menu management is shifted from the Grubhub merchant portal to OrderOut’s centralized menu editor. This integration is designed to make it easier for you to manage your menus across multiple delivery platforms in one place, rather than updating each platform individually.

How Menu Management Works with OrderOut:

  1. Menu Editing through OrderOut: After integrating with OrderOut, any changes to your Grubhub menu should be made directly in the OrderOut dashboard. This ensures that all updates, such as item availability, prices, and descriptions, are automatically synced to Grubhub without needing separate edits in the Grubhub portal.

  2. Accessing the OrderOut Menu Editor: To make edits to your Grubhub menu, log into the OrderOut dashboard and go to the menu editor. This centralized menu editor is where you can update your restaurant’s offerings, modify prices, and make any other adjustments needed. For detailed instructions on how to edit your menu, please follow this guide.

  3. Benefits of Centralized Menu Management: By managing your menu through OrderOut, you can streamline updates across multiple platforms (such as Uber Eats, DoorDash, and Grubhub) without logging into each platform’s individual portal. This saves time and ensures consistency in your menu across all delivery services.

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If you’re not a member yet, you can sign up for FREE by visiting our website at OrderOut.co to start receiving your Uber Eats, DoorDash, and Grubhub orders directly in your POS system!

Get started by downloading our application on your Clover POS.